PRIVACY POLICY

Thank you for visiting our website. hyunwoovietnam.vn, operated by Hyunwoo International Vietnam Co., Ltd.We respect and are committed to protecting our customers' privacy.

1. Purpose of collecting personal information

We collect customers' personal information for the following purposes:

• Processing orders, requesting quotes for printers, ink, parts, or printing services, and printer maintenance.
• On-site delivery, installation, and technical support.
• Send notifications about order progress, service confirmations, or warranty policies.
• Providing support in answering questions, advising on products, and offering customer service.
• Provide information on promotions and updates on new technologies (if customers subscribe to receive updates).

2. Scope of information collection

The personal information we collect includes:

• Full name
• Contact phone number
• Email address
• Delivery address/Factory address
• Company/printing factory name, tax code (if a VAT invoice is required)
• The request includes information or advice regarding equipment requiring maintenance.

3. Information retention period

Customer personal data will be stored until a cancellation request is received from the customer or the customer logs in and cancels the cancellation themselves. In all other cases, personal information will be kept secure on the server. hyunwoovietnam.vn.

4. Individuals or organizations that may have access to the information

Customers' personal information is kept strictly confidential and is only accessed by:

• Hyunwoo International Vietnam's staff and technicians provide direct support for orders/services.
• Shipping and delivery partners.
• The competent state agency will issue a written request in accordance with the law.

5. Address of the unit collecting and managing information

• Unit name: HYUNWOO INTERNATIONAL VIETNAM CO., LTD.
• Address: 22/60 Lu Gia Residential Area, Phu Tho Ward, Ho Chi Minh City
• Hotline: 0767 66 88 44
• E-mail: contact@hyunwoovietnam.vn

6. Methods and tools for users to access and edit personal data

Customers have the right to request the verification, updating, correction, or cancellation of their personal information by:

• Contact us directly via Hotline: 0767 66 88 44
• Submit your request via email or the contact form on the website. hyunwoovietnam.vn.

7. Commitment to protecting customers' personal information.

Customer's personal information above hyunwoovietnam.vn Absolute confidentiality is guaranteed in accordance with the company's personal data protection policy.

We will not use, transfer, provide, or disclose any customer's personal information to any third party without the customer's permission or consent, except as otherwise provided by law.